🛡️ Privacy Policy

Introduction

We at ElSamy Educational App value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect the information you provide to us when using our app.

Information We Collect

We collect the following types of information:

• Account Information: Name, email address, phone number
• Educational Information: Grade level, governorate, date of birth
• Usage Information: Learning progress, completed lessons, time spent
• Technical Information: Device type, operating system, IP address
• Payment Information: Financial transaction details (encrypted and secure)

How We Use Your Information

We use the collected information for the following purposes:

• Providing educational services and managing your account
• Customizing educational content according to your level
• Tracking your academic progress and providing reports
• Sending important notifications about lessons and exams
• Improving app quality and adding new features
• Processing payments and managing subscriptions

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following cases:

• With ElSamy Team: To monitor your academic progress
• Service Providers: For technical support and payment processing
• Legal Requirements: When legally required
• Rights Protection: To protect our rights and the rights of users

Data Security

We take strict security measures to protect your information:

• Encryption of all sensitive data
• Use of secure and protected servers
• Continuous monitoring for suspicious activities
• Regular updates to security systems
• Staff training on privacy standards

Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Control: Stop notifications or restrict usage
• Portability: Get your data in a readable format

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze performance. You can control cookie settings through your browser or app settings.

Children's Privacy

We are committed to protecting the privacy of users under 18 years of age. We require parental consent before collecting any information from minors, and we take additional measures to protect their data.